Accounts, general questions, refunds and data requests.
Support · {{geo:nom}}
Contact the {{brand}} platform: support on duty around the clock
{{brand}}, the AI-powered cryptocurrency platform, can be reached at any hour. A person reads every message, and before we discuss an account we first confirm that it belongs to you. Not a client yet? The form on this page books a free call back.
- Hours24/7, all year
- LanguageEnglish
- Email reply1 business day
Open your free account
Four fields. A specialist calls back to set it up with you.
Free to open · no card · no deposit
Phone
{{fact:phone}}
Or send the form at the top and we will call you.
Hours
Every day and night of the week, public holidays {{geo:in}} included.
Usual email reply: 1 business day.
Postal address
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{{fact:address}}
For letters only; we do not receive visitors.
Beware of impersonators. {{brand}} staff never ask for your password, one-time codes or seed phrase, never ask you to install remote-access apps and never ask you to move crypto to a private wallet. If someone does, end the conversation and tell us using the topic "Report fraud or impersonation".
Before you write to us
- Not a client yet? The quickest route is the free onboarding call: leave your details and a specialist will call you.
- Deposits and withdrawals are handled by our partner broker. Your specialist can explain the methods, and the Refund Policy sets out what we need for a refund and how long it takes.
- Your personal data: to see, correct or delete it, choose "Privacy request". Your rights are listed in the Privacy Policy.
- How the platform works is covered in the FAQ.
- Never include passwords, codes, card numbers or seed phrases in a message.
